Re: auto accident 8 2 05
Posted by PAMELA MAYS on 10/31/07
OCTOBER 31,2007, PAMELA MAYS
IN JUNE 2003 I WAS HEADED TO WORK AND AN OLDER LADY A
STATEFARM INSURANCE CARRIER, CAME ACROSS 2 LANES STRIKING MY
CAR TRYING TO GET ON THE INTERSTATE FROM A DOWNTOWN LOCATION,
HERE IN BIRMINGHAM, AL. WHEN SHE HIT ME SHE BROKE MY FRONT
AXLE AT THE TIME I HAD A PONTIAC GRAND PRIX 2000 IT WAS A
FRONT WHEEL DRIVE. THIS WAS MY FIRST ACCIDENT I CALLED MY
INSURANCE COMPANY WHICH WAS LIBERTY MUTUAL AND THEY GAVE ME 2
OPTIONS AND THAT WAS TO PAY MY DEDUCTIBLE WHICH WAS $300-500
I'M NOT CERTAIN OR GET THE OTHER INSURANCE COMPANY TO FIX IT,
I DIDN'T HAVE THE DEDUCTIBLE AT THE TIME SO I WENT WITH
STATEFARM PAYING IT, I CALLED THEM AS I WAS INSTRUCTED I WENT
TO PICK UP A RENTAL CAR THAT THEY WERE OBLIGATED TO PAY FOR
AND THEY REFERRED ME TO ONE OF THEIR COLLISION CENTERS HERE
IN BIRMINGHAM ( ADAMSON COLLISION, WAS HIGHLY RECOMMENDED AS
ONE OF THE BEST COLLISION CENTERS THAT STATEFARM INSURANCE
DEALS WITH, "STATEMENT MADE BY STATEFARM CLAIMERS) AND SAID
THAT THEY WOULD TAKE CARE OF EVERYTHING, THEN I FOUND OUT
THAT I CAN TAKE IT TO A PONTIAC DEALER TO HAVE THEM TO FIX IT
AND I DIDN'T HAVE TO GO WITH WHO STATEFARM CHOSE FOR ME, AND
WHEN I CALLED TO HAVE MY CAR TAKEN TO THE PONTIAC COLLISION
CENTER I WAS TOLD BY ONE OF THE ADAMSON COLLISION CENTER
AUTOMECHANICS THAT THEY HAD ALREADY BEGAN WORKING ON MY CAR
AND THAT I COULDN'T HAVE IT REMOVED, AND I WAS TOLD ON THE
PHONE BY THE STATEFARM CLAIMS DEPARTMENT THAT NO WORK COULD
BE DONE UNLESS I SIGNED AN AGREEMENT STATING THAT THE COULD
PERFORM THE SERVICES. I HAD NOT SIGNED ANYTHING AND I TOLD
THEM THAT AT THE COLLISION CENTER WHEN I CALLED BACK THEN I
WAS TOLD THAT THEY HAD NOT BEGUN WORK ON IT, AND THE GUY
PROMISED ME THAT HE WOULD DO A GREAT JOB ON MY CAR , I
TRUSTED HIM WHICH BEGAN MY WORST NIGHTMARE, I HAD THE RENTAL
CAR FOR ABOUT TWO WEEKS AS THEY WORKED ON MY CAR, AT FIRST
THEY CLAIMED TO HAVE ORDERED THE WRONG FRONT BUMPER, THAT'S
WHAT TOOK UP THE FIRST 2 WEEKS, THEY CALLED ME TOLD ME THAT
MY CAR WAS READY, I WENT TO PICK IT UP AND I DIDN'T TEST
DRIVE IT, I GOT ON THE PASSENGER SIDE AND LET THE MECHANIC
DRIVE MY CAR AND THATS WHEN I NOTICED THERE WAS SOME
SCRUBBING GOING ON IN THE FRONT AND THE MECHANIC RESPONDED
THAT THE WHEELBARREN MUST HAVE BEEN TO TIGHT, WE WENT BACK TO
THE SHOP AND THEN I WAS TOLD THAT IT SOUNDS LIKE IT MIGHT BE
THE TRANSMISSION( KEEP IN MIND THAT THERE WAS NOTHING WRONG
WITH MY CAR), THEN THEY TOLD ME THAT THEY WOULD CHECK IT OUT,
THE STATEFARM CLAIM ADJUSTER CAME OUT LOOKED AT IT AND TOLD
ME THAT THEY WOULD GET MY CAR OFF TO HAVE THE TRANSMISSION
CHECKED, THE STATEFARM ADJUSTER CALLED ME BACK AND SAID THAT
HE HAD IT CHECKED AND THERE WAS NOTHING WRONG(I WAS TOLD THAT
MY TRANSMISSION WAS NOT CONNECTED TO MY FRONT WHEEL DRIVE,AND
WHEN KNOW THATS A LIE), I GUESS THEY FIGURED SINCE I WAS A
WOMEN THEY COULD TELL ME THIS, BUT THEY DIDN'T KNOW THAT MY
FATHER WAS AN EX-MECHANIC DUE TO INJURIES, I CALLED AND ASKED
WHERE DID THEY TAKE MY CAR, THEY TOOK MY CAR TO ESTES TIRE
COMPANY, I CALLED THE GUY AT ESTES AND GAVE HIM THE V.I.N.
NUMBER THAT THEY GAVE ME AND I ASKED HIM WHAT DID HE DO TO
PERFORM THE TEST ON MY CAR AND HE RESPONED THAT HE DROVE MY
CAR AROUND THE CORNER SEVERAL TIMES( I HAVE ALL OF THIS
LOGGED, WITH NAMES,DATES, AND TIMES) ANOTHER WEEK HAD WENT
BY AND I AM UPSET NOW BECAUSE I FELT THAT THEY WERE GIVING ME
THE RUN AROUND. THEY CALLED ME AND TOLD ME TO COME AND PICK
UP MY CAR AGAIN, I WENT AND PICKED UP MY FRIEND SO THAT SHE
COULD DRIVE THE RENTAL CAR BACK AND I WOULD DRIVE MY CAR
BACK, THE MECHANIC THIS TIME LET ME DRIVE(WHEN I GOT IN MY
CAR MY CUP HOLDER WAS ALL MESSED UP,BUT THE DAY OF THE
ACCIDENT THERE WAS NOTHING WRONG WITH IT, SO I ASKED HIM WHAT
HAPPENED TO MY CUP HOLDER, WITHIN TWO MINUTES I WAS GETTING
ANOTHER CUPHOLDER THAT WAS EXACTLY LIKE MINE AND NOTHING ELSE
WAS SAID.) SO I'M THINKING NOW THAT THEY MUST HAVE REMOVED MY
CUPHOLDER AND USE IT FOR ANOTHER VEHICLE, AS IF I WASN'T
GOING TO NOTICE IT). HE DIDN'T WANT TO DRIVE AGAIN AND IT
SEEMED TO DRIVE FINE, JUST A LITTLE NOISE NOT TO BAD, BUT I
WAS TOLD THAT IT WAS BECAUSE THE CAR HAD BEEN SITTING AND
THAT WOULD GO AWAY, SO I AGREED AND WHEN WE RETURNED BACK TO
THE SHOP I HAD A NEED TO CHECK UNDER THE HOOD AND MY
WINDSHIELD WIPER JUG WAS STILL LEAKING THIS ALSO OCCURED AT
THE TIME OF THE ACCIDENT, HE TOLD ME TO GO INSIDE THAT THEY
WOULD FIX IT AND AS I WAS COMING BACK OUT OF THE DOOR I
OVERHEARD THE MECHANIC ASK THE OTHER MECHANIC DID HE NOT PUT
A NEW WINDSHIELD WIPER JUG ON MY CAR AND HE SAID NO THAT HE
PUT A USED ONE ON THERE, I DIDN'T SAY A WORD I JUST WROTE IT
DOWN AS WELL. I LEFT AGAIN, ANOTHER WEEK WENT BY THEY CALLED
ME BACK AGAIN TO COME AND GET MY CAR AND AT THIS TIME I AM
SUSPICIOUS SO I ASKED FOR THE INVOICE FOR THE AXLE FOR MY
CAR, THE BUMPER, THE WINDSHIELD WIPER JUG, NEW FRONT TIRES
AND ANYTHING ELSE THAT DEALT WITH PARTS AND LABOR FOR MY CAR,
THE ONLY INVOICE THAT I RECEIVED WAS FOR THE WINDSHIELD JUG,
AND THE TWO TIRES AND I WAS TOLD THAT THE REST HAD NOT COME
IN YET, THEY GAVE ME THE ESTIMATED COST FOR EVERYTHING AND IT
WAS OVER $5000 AND I CALLED THE CLAIMS ADJUSTER AND TOLD HIM
EVERYTHING THAT I AM WRITING NOW, AND I ASKED HIM WHY WAS MY
CAR NOT TOTALLED OUT BECAUSE I WENT ABOVE THE LIMIT AND HE
SAID THERE WAS NO NEED TO TOTAL IT OUT THAT EVERYTHING WAS
FIXED, I WROTE THIS DOWN AS WELL, MY FRIEND GOT IN MY CAR, I
TOOK THE RENTAL CAR BACK AFTER HAVING IT OVER A MONTH, AND AS
SOON AS I TOOK THE RENTAL CAR BACK, AND DROPPED MY FRIEND OFF
AT WORK MY CAR STOPPED. I CALLED ADAMSON COLLISION AND
STATEFARM BACK I WAS TOLD THAT THERE WAS NOTHING THAT THEY
COULD DO, I COULDN'T GET THE RENTAL BACK, BECAUSE THE MAXIMUM
TIME FOR THE RENTAL HAD ELASPED SO I WAS STUCK WITH NOTHING
TO DRIVE, THE MECHANICS AT ADAMSON COLLISION TOLD ME TO STAY
WHERE I WAS WHICH WAS ONLY 5 MIN AWAY FROM THEIR SHOP, THEY
CAME OUT GOT UNDER MY CAR WITH A MECHANIC HAMMER AND BEGAN TO
BEAT UNDERNEATH MY CAR STATING THAT HE WAS LOOSENING DUST
FROM FUEL INJECTION LINE, THAT MAY BE WHY IT STOPPED AND KEEP
IN MIND THAT MY ENTIRE ELECTRICAL SYSTEM IS UNDER MY CAR,
THEY TOWED MY CAR BACK TO THE SHOP, THE CLAIMER SAID THAT, IT
WAS NOT ACCIDENT RELATED AND THAT I WOULD HAVE TO PAY OUT OF
MY POCKET, SO I HAD TO LEAVE MY CAR THERE THE PEOPLE FROM
MOTORMAX CAME OUT AND REPOSSED MY CAR, BECAUSE I REFUSED TO
PAY FOR SOMETHING THAT WAS SCREWED UP AND PUT ME AND MY CHILD
LIFE IN DANGER BECAUSED THEY PUT USED PARTS ON MY CAR, STILL
TO THIS DAY I DO NOT HAVE THE INVOICES THAT I ASKED FOR, THEY
OFFERED ME A SETTLEMENT FOR MY MEDICAL BILLS THAT ONLY
COVERED THAT, NO EXTRA FOR PAIN AND SUFFERING, I DIDN'T
ACCEPT THAT OFFER, AND I CALLED THIS YEAR TO ACCEPT THE OFFER
BECAUSE MY MEDICAL BILLS HAD NOT BE PAID AND THEY TOLD ME
THAT I NO LONGER HAD A CLAIM WITH THEM, SO I AM STUCK WITH
MEDICAL BILLS, I FOUND OUT THAT STATEFARM BROUGHT THE CAR
FROM THE DEALERSHIP AND I AM STILL BEING ASKED TO PAY $1,585
FOR A CAR THAT I NO LONGER HAVE. STATEFARM DID ME REALLY BAD
IN THIS CASE AND I AM STUCK WITH NOTHING.(PLEASE SOMEONE FIND
ME SOME HELP OR LET ME KNOW IF I CAN BE HELPED)
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